Two Questions Every Business Owner is Asking about Google AI
Two questions are on the minds of business owners in 2026: how do you get your business into a Google AI Overview, and how do you control what it says about you? The good news is the answer is simpler than the hype suggests. Here's the plain-English version β what actually matters, what to ignore, and the one quick email you can send today.
How to keep your business top-of-mind without losing your mind
Ever scrolled through your phone in the evening and felt that pang of envy at a competitor's polished posts and helpful resources? That used to be me too. The truth is, consistent marketing doesn't come from inspiration or willpower β it comes from systems. Drawing on James Clear's Atomic Habits, this blog shares five small, repeatable habits that will keep your business top of mind without consuming your week. From annual foundation messages to a weekly content rhythm, each tip is designed to make marketing feel less like another item on the to-do list, and more like a satisfying habit you genuinely look forward to.
All business comes down to this one equation
When was the last time you paid extra for a takeaway delivery, tried a new AI tool, or asked around for a cheap accountant?
Every one of those decisions was you running the Value-Price Equation in your head β quietly trading cost against what matters most to you in that moment. Your customers are doing exactly the same thing.
And right now? They're doing the maths more carefully than ever.
This week on the blog: why value just got more important, and how to make sure your marketing speaks to what your customers actually care about.
The difference between broadcasting and connecting
Platforms like Instagram, Facebook, and Google decide who sees your content, when, and for how long. In a sense, you're a guest in someone else's house β and the house rules can change overnight. This can explain why sometimes you get no traction with an Instagram post that really is Insta-worthy.
Your Brand Is Not Your Logo
When most people say "brand," they mean their logo. Maybe their colours. But a logo doesn't make a brand β it's just decoration without the thinking behind it. A brand is a promise. It's the reason someone chooses you over a competitor who looks just as good on paper. Here's how to build one that actually does something.
What Does Google Say About You?
People don't buy from businesses β they buy from the person behind the business. And in 2026, they're making up their minds long before you ever speak to them. Here's what the latest data says about building a personal brand as a service provider, plus seven simple steps you can take this week to shape how you show up.
The question isnβt which AI tool you should be using. Itβs what are you trying to achieve.
Every AI tool being pitched to businesses right now is being sold on exactly the same promise. Efficiency. Do more with less. Cut the overhead. Automate the repetitive stuff. Reduce headcount.
And that's where it gets interesting β because efficiency is only one measure of value. And it's not always the most important one.
Earlier this Year LinkedIn Quietly Changed the Rules for New Zealandβs 3.35 million users.
Earlier this year, LinkedIn quietly replaced its entire content ranking system with a new AI algorithm β and most business owners have no idea it happened. If your posts have felt like they're disappearing into a void lately, this is almost certainly why.
Here's the thing: with 3.35 million New Zealanders now on LinkedIn β that's 63% of our entire population β the platform has never had a bigger, more business-ready audience. Your ideal clients are on there every week, in work mode, thinking about exactly the kind of help you provide. Ignoring LinkedIn right now would be a bit like opening a shop on the busiest street in town and forgetting to unlock the door.
The new algorithm is smarter, more selective, and it rewards businesses that understand how it works. The good news? Once you know what's changed, adapting isn't as hard as it sounds β and most of your competitors haven't bothered yet.
In this post, we break down the seven moves that are actually working on LinkedIn in 2026: from fixing your profile, to the content formats that get results, to turning followers into paying clients.
Read on β and download the free one-page infographic to keep handy.
Your marketing might be working. You just can't see it anymore. π
The business owners I worry about aren't the ones whose traffic is down. They're the ones who've quietly stopped posting, stopped updating their Google Business Profile, stopped asking for reviews β because they looked at their numbers and thought "what's the point?"
The point is that it's working. You just need different eyes to see it.
AEO: the marketing buzzword you actually need to care about π€
If SEO is about getting your website to show up in Google search results, AEO is about getting your business to show up in AI-generated answers. Think ChatGPT, Google's AI Overviews, Perplexity, and the growing list of tools people are now using to get answers without clicking on a single website.
That last bit is the important part.
My head is spinning (and not because of menopause)
My head is spinning (and not because of menopause)! Well it might be menopause, but the reality is A LOT is changing with how Kiwi business owners are marketing their businesses - and itβs a lot to keep up with.
Building Brand Trust in the Age of AI
If you read my last blog, youβre probably already thinking about how you can make your brand more trustworthy. If you missed it, hereβs a brief recap: AI is turning search behaviour on its head by presenting answers to prompts directly within the platform β no need to click on links or visit websites. Weβve all been watching this happen over the last couple of years and have been rushing to optimise our sites for this new age.
But things have gone one step further. Transactions are now taking place within AI platforms themselves β this happened in New Zealand for the first time last month. No visit to a beautifully branded, engaging user experience. No clicks at all. Welcome to zero-click commerce.
For an AI platform to serve up reliable, accurate information β and now, to facilitate a transaction on your behalf β it needs to be confident that your brand is trustworthy. So what signals is it actually looking for?
The Click is Dead. Long Live the Decision.
You've probably heard a lot about AI writing blog posts or generating images. That's generative AI, and while it's useful, it's a bit like having a very capable intern who can only do one thing at a time and needs to be told every step. Agentic AI is something altogether different. It's AI that can pursue a goal autonomously, work through multiple steps, learn from feedback, and keep improving β more like a proactive digital team member than a tool you prompt.
And here's the number that stopped me in my tracks: the agentic AI market is projected to grow from $7 billion today to over $93 billion by the early 2030s. Gartner predicts that 90% of B2B buying will be AI-agent intermediated by 2028. This is not a slow-burn trend. This is a step change.
Your accountant has the numbers. But do you have the plan?
It's that time of year again. The pressure is on to file your end-of-year accounts. Nothing like a deadline to get things done, right? With today's tech, most business owners will already have a good idea of their annual sales and profit. Your end-of-year accounts will be no surprise. And for those SMEs that use forecasting, hopefully your forecast matches your actual financial performance and position. But hope isn't a great strategy unless you enjoy the thrill of the unknown.
Standing out when your competitors are standing right there
The secret to promoting your business with confidence? Getting crystal clear on what makes us different in ways that actually matter to our clients.
The Pricing Tightrope: Value, Costs, and Market Reality in 2026
If you're a business owner feeling the pressure to increase your prices or rates right now, you're not alone - but knowing your costs have genuinely gone up doesn't make the conversation with clients any easier.
The challenge is balancing what the textbook says about value-based pricing with the reality of your labour costs, market rates, and the fear of coming across as opportunistic when your clients are already stretched thin. The businesses navigating this well aren't the ones with perfect formulas - they're the ones communicating openly, understanding their true costs, and finding that sweet spot between delivering value and running a viable business.
What happens after your customers purchase?
We've all seen the headlines about President Donald Trump trying to acquire Greenland. Predictably, they are having none of it - who can blame them!
It's a useful marketing reminder: winning someone over is only half the battle. What happens afterwards matters just as much, if not more.
60 Seconds to tame your inbox
I'll be honest - I only stumbled across this Outlook feature last week when I was scrolling through my TikTok feed. But it's been a game-changer, and I wish I'd discovered it years ago.π
5 x Thirty Minute Wins
December's coming fast, and if you're like many business owners in New Zealand, you're already feeling it. Changing stock orders, finalising team rosters, staying on top of bills β and somewhere in that mess, you know you should be doing something with your marketing.
Here's the thing: you don't need a massive campaign. You just need to be present, helpful, and easy to find when your customers are making decisions. Here are five things you can knock out quickly β each takes less than 30 minutes.

